Privacy at OtterMove. OtterMove is made by Asymmetree Pte. Ltd., Singapore. The app is in development and not yet on the App Store. Most of this page describes how the app is designed to work when it is released; the last section covers this website. Effective date: 20 October 2026.
On this page
What the app does not have
OtterMove has no accounts, analytics, crash-reporting service or advertising. It does not use advertising trackers or behavioural analytics, and it does not take payments or ask for your name or email. Its Live Journey feature follows your progress during a trip on your phone, and the journey is deleted when the trip ends. The app does send information to external services to provide routes, bus arrivals and weather information. The ‘What leaves your phone’ section below explains what information is sent to each service.
Your location
The app asks for your location only while you are using it, to plan routes from where you are and show the weather and haze around you. It does not use your location in the background.
When you plan a route, the exact start and destination coordinates are sent through our relay to OneMap, the route-planning service, so it can calculate the journey. OtterMove does not build a history of where you have been, and it does not keep a trail of your movements on your phone or on our relay.
Steps (Motion & Fitness)
If you allow it, OtterMove reads your step count from Motion & Fitness on your iPhone to show today’s OtterSteps. Your steps stay on your phone. The daily goal starts at 10,000 steps, and you can change it.
What is stored on your phone
- Up to six Favourites (a name and a location each, which you can delete in the app).
- The journey you are on, until it ends.
- Your daily steps goal.
- Saved bus, rail and weather information, and map tiles.
Deleting the app removes these from your phone. If you back up your iPhone, an earlier backup may still hold a copy, which returns if you restore from it.
OtterMove does not create an identifier for you or your device.
What leaves your phone
The app needs the internet to work. To provide its features, it makes these main types of requests to outside services:
When you…Search for a place
What is sentThe search text you type
To whomOneMap (Singapore Land Authority), through our relay
When you…Plan a route
What is sentThe exact start and destination coordinates, the candidate stops, the travel mode and the time. The start can be your current location. This includes walking.
To whomOneMap, through our relay
When you…View the map
What is sentThe map tiles for the area on screen, and the app name
To whomOneMap, straight from your phone
When you…Check buses and stops
What is sentStop codes and service numbers for live arrivals, plus downloads of stop, service, route and train timetable and service-alert information. Train files come through download links that LTA provides.
To whomLTA DataMall (Land Transport Authority)
When you…See weather and haze
What is sentRequests for NEA weather and haze data
To whomNEA, through data.gov.sg
OneMap, LTA DataMall, data.gov.sg and Cloudflare can each see your phone’s internet (IP) address and the usual technical details of a request when your phone contacts them. Search and route requests reach OneMap from our relay, not from your phone. The app also downloads reference information from LTA, such as lists of stops, services and routes and train timetables and service alerts.
Our relay
Search and route requests go through a relay that we run on Cloudflare’s network. OneMap needs access credentials that cannot safely be kept inside a phone app, so the relay holds them, passes your request on to OneMap and returns the answer. The relay does not log or store your searches or locations. It keeps only the access token it uses to talk to OneMap and some timing details about renewing it. Cloudflare, as the infrastructure provider, handles standard request details such as IP addresses under its own terms. To prevent abuse, the relay limits how many requests one internet address can make in a minute.
Your choices
- Turn location off at any time in iPhone Settings. Routes from where you are will then not work, but you can type a start point.
- Delete Favourites in the app.
- Your current journey is deleted when it ends.
Other services
OneMap, LTA DataMall and data.gov.sg are run by Singapore government agencies and have their own terms. We do not control them. See Data & accuracy for who provides what.
Changes and contact
We will update this page if the app changes how it handles information, and change the date above. OtterMove is made by Asymmetree Pte. Ltd., Singapore. Questions about your information, or requests to access or correct it, go to our Data Protection Officer at hello@ottermove.com.
This website
This website provides information about OtterMove. It has no contact forms, comments or sign-ups, and we do not currently use analytics, advertising or social-media tracking tools.
Like most websites, the company that hosts it keeps standard server records, which usually include visitors’ IP addresses and the pages requested. Our hosting provider is Namecheap. These records are used to run and secure the website, and Namecheap’s own privacy policy explains how it handles them.
If you email us at hello@ottermove.com, we use your email address and the information you provide to respond to your enquiry. Our email service is provided by Namecheap. We retain correspondence only for as long as reasonably necessary to respond, maintain relevant records or meet legal obligations.